Shipping Policy
We process orders within 1–2 business days. Shipping within Egypt typically takes 3-10 business days depending on your location. Please ensure your address and contact information are correct to avoid any delays.
Refund Policy
Due to the nature of skincare and personal care products, we do not accept returns or offer refunds unless the product is damaged or incorrect. If you receive a damaged item, please contact us within 48 hours with photos, and we’ll be happy to assist you.
Cancellation / Return / Exchange Policy
Orders can be cancelled within 1 hour of placing them. We do not accept returns or exchanges for opened or used items. In case you receive the wrong product or a damaged item, please reach out to us within 48 hours of delivery for a replacement or store credit.