Shipping Policy
- Delivery within Cairo takes 1–3 working days.
- Shipping outside Cairo may take 3–5 working days depending on location.
- Delivery fees vary based on location and are communicated during order confirmation.
- We work with reliable couriers to ensure timely and safe delivery.
Refund Policy
Due to the nature of the product, returns are only accepted in case of:
- Damaged or leaking items upon arrival (must be reported within 24 hours).
- Wrong product sent. We do not accept returns for personal preference (e.g., scent not liked).
Cancellation / Return / Exchange Policy
Due to the nature of the product, returns are only accepted in case of:
- Damaged or leaking items upon arrival (must be reported within 24 hours).
- Wrong product sent. We do not accept returns for personal preference (e.g., scent not liked).