Welcome to melekler, where every accessory is crafted with love and passion to reflect your unique elegance and individuality. We always strive to make your experience with us smooth, satisfying, and joyful. This agreement outlines our services and ensures a friendly and transparent relationship with you.

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1. Shipping & Delivery
• We are committed to providing fast and convenient shipping within a maximum of 8 business days from the date of order confirmation.
• You will receive regular updates about your order status to keep your mind at ease and follow its journey until it reaches you safely.
• In case of any delay beyond our control, we will do our best to communicate with you and resolve the issue in the most suitable way.

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2. Order Details & Payment
• Each piece is custom-made with great attention to detail, because we believe accessories are not just decorations — they’re a unique expression of who you are.
• To begin processing your order, we kindly ask for at least 50% of the payment upfront or the full amount to secure the materials and start working immediately.
• Please note that any requested modifications after production has started may require extra time and a small additional fee, depending on the changes.
• If the order is refused upon delivery, the customer will be responsible for covering the full shipping costs.

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3. Quality & Guarantee
• We take great care in choosing high-quality materials, including premium stainless steel and gold-plated alloys, to ensure long-lasting durability and shine.
• We believe luxury should be accessible, which is why we offer the best quality at the most reasonable prices.
• All our products come with a guarantee against manufacturing defects. If any quality issue arises, we will address it promptly and free of charge.
• Each piece is crafted with precision and attention to every detail — because we believe details make all the difference.

• we use high quality of stainless steel  316 and selver 915 

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4. Customer Service & Communication
• Our team is always ready to listen to you — whether you have a question, comment, or suggestion. Don’t hesitate to reach out; we’re here to serve you.
• Your feedback matters deeply to us, and we take it into consideration to improve our services and make your experience even more delightful.

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Additional Terms for a Smooth Experience
• Please double-check all order details, such as sizes and specifications, before confirming your order to ensure the best possible outcome.
• Once you receive your item, kindly inspect it and inform us of any comments within 24 hours.
• We value your time and appreciate your trust, which is why we are committed to transparency and professionalism in every step of our process.

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Why melekler?
Because we believe every accessory adds a magical touch to your beauty.
Thank you for choosing melekler — we’re here to bring you exceptional pieces that reflect your elegance and individuality, crafted with the highest quality and care.