Veiera is committed to providing you with a smooth and convenient online shopping experience. This Delivery Policy outlines the process for getting your orders to you quickly and efficiently.

Delivery Timeframes

• Standard Shipping: Veiera offers standard shipping with an estimated delivery time of 2-4 business days. Please note that business days are Sunday through Thursday, excluding holidays.
• In-Stock Orders: In-stock orders are typically fulfilled and shipped within 5-7 business days.
• Custom-Made Orders: For custom-made products, the delivery timeframe will be based on the individual production time specified on the product description page.

Shipping Costs

• Calculated at Checkout: Shipping costs for most orders are calculated automatically during checkout based on the product weight, dimensions, and your delivery address.
• Special Orders: For oversized or special order items, a custom shipping quote may be required. The final shipping cost will be included in your order confirmation.

Tracking Information

Once your order ships, you’ll receive a notification with tracking information via email. This allows you to monitor your order’s progress and estimated delivery date.

Delivery Exceptions

While we strive for prompt deliveries, there may be situations where delays occur due to:

• Holidays: Orders placed on or near holidays may experience slight delays.
• Remote Locations: Deliveries to remote locations may take longer than usual.
• Unforeseen Circumstances: Unforeseen circumstances beyond Veiera’s control, such as severe weather or carrier issues, may also impact delivery timeframes.

Returns and Exchanges

For information regarding returns and exchanges, please refer to our separate Return and Refund Policy.

Delivery Attempts

Veiera’s delivery partners will attempt delivery twice to the address provided at checkout. If no one is available to receive the package after two attempts, you will be contacted by Veiera customer service to arrange a mutually convenient delivery time. Please note that Veiera may not be able to store undelivered packages indefinitely.

We recommend providing a complete and accurate delivery address, including any specific instructions or access information that may be helpful for the carrier.

Contact Us

If you have any questions about our Delivery Policy or your order’s status, please don’t hesitate to contact Veiera customer service. We’re happy to assist you!